7en.ai is a powerful AI Agent management platform that empowers businesses to create, deploy, and manage intelligent conversational AI agents across multiple channels. Our platform combines cutting-edge language models with intuitive tools to help you automate customer support, streamline business processes, and enhance user experiences.
Whether you're looking to automate customer support tickets, integrate with popular platforms like WhatsApp and Slack, or build sophisticated knowledge-driven AI agents, 7en.ai provides everything you need in one comprehensive solution.
Create and customize AI agents with our intuitive visual builder. Configure prompts, train with custom knowledge sources, and deploy across multiple channels with ease.
Automatically respond to support tickets on Zendesk, Freshdesk, and Zoho Desk using your AI agents — resolving common issues instantly without human intervention.
Connect your AI agents to popular platforms including WhatsApp Business, Slack, Facebook Messenger, Instagram, and major ticketing systems.
Set custom rules to hand off between AI agents or escalate to humans. Human handoff automatically creates a support ticket or sends an email.
Invite team members, manage permissions, and collaborate on agent development with role-based access controls.
Track agent performance, conversation metrics, customer satisfaction, and gain valuable insights into your AI operations.
Get up and running with 7en.ai in just a few minutes:
| Component | Description | Key Features |
|---|---|---|
| Dashboard | Central hub for monitoring | Agent statistics, conversation metrics, performance analytics |
| AI Agents | Agent creation and management | Visual builder, model selection, deployment controls |
| Knowledge Base | Document and data management | Multi-format support, automatic training, version control |
| Conversations | Real-time conversation monitoring | Live chat, agent handoff, customer satisfaction tracking |
| Integrations | Third-party platform connections | 10+ platform integrations, API webhooks, authentication |
| Settings | Platform configuration | Team management, billing, security settings |
7en.ai provides seamless handoff capabilities that ensure customers always reach the right resource — whether that's another AI agent or a human agent.
Agent handoff allows one AI agent to transfer a conversation to another specialized AI agent based on context, intent, or topic. This enables you to:
Human handoff escalates the conversation out of the AI agent and into your human support workflow. Instead of transferring to a live chat agent, it triggers an automated action:
Handoff rules are configured per agent in the Agent Builder under the Escalation settings tab.
Start building intelligent AI agents to engage with customers.
