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Getting Started

IntroductionQuick Start Guide

BUILD AGENT

Basic SettingsModel SettingsAppearanceGuidelinesEscalationChat Integration

Agent Training

Using DocumentsUsing Google DriveUsing Plain TextUsing URLs

Manage Knowledge

Knowledge FolderManage Sources

integrations

FreshdeskSlackZapierZendeskZoho

Getting Started

IntroductionQuick Start Guide

BUILD AGENT

Basic SettingsModel SettingsAppearanceGuidelinesEscalationChat Integration

Agent Training

Using DocumentsUsing Google DriveUsing Plain TextUsing URLs

Manage Knowledge

Knowledge FolderManage Sources

integrations

FreshdeskSlackZapierZendeskZoho

Train agent using URLs

Interactive demo showing agent training using URLs

Input Configuration

The Website import feature in the "Add Knowledge Sources" modal enables you to train your AI agent using content directly from live web pages. Whether you need to import an entire site structure or just a few specific landing pages, this interface gives you granular control over the data ingestion process.

Source Name
Assign a custom name (e.g., "Company Knowledge Base") to categorize this data source.

Source
Choose "Website" option from the available source options in the tab menu.

Website URL
Enter the URL of the webpage you want to train.

Crawl Scope
Select the method that fits your needs:

  • Import all pages: Automatically crawls and discovers links starting from the base URL.
  • Individual pages: Switches to manual mode, allowing you to input specific links one by one.

Scrape URLs

Automatically crawl the website If Import all pages is selected, the system discovers content for you. You can then refine the results:

  • Found URLs – Review the list of detected pages. You can manually check/uncheck specific URLs or use the Select All / Deselect All buttons to manage bulk selection.
  • Search URL – Quickly filter the list to locate specific pages within the crawl results.
  • Exclude URLs – Define specific URL patterns (e.g., /blog/*) to prevent irrelevant sections of the site from being imported.
Import all URLs from the link

Add URLs manually

When Individual pages is selected, you have direct control over exact inputs:

  • Manual URLs – Type or paste specific web addresses (e.g., https://ampm.cloud/test1) directly into the input fields.
  • Add Another URL – Click the + Add Another URL button to stack multiple distinct pages within the same source.
  • Remove URL – Use the X button next to a field to delete incorrect entries before finalizing.
Manually add the links

Train the agent

Once you have completed the steps mentioned above, click the Create Source button at the bottom right of the modal to save the entry.

Important: Simply creating a source does not immediately train the agent. After adding all your desired sources (websites, documents, or text), you must click the Train Agent button on the builder page. This triggers the system to process the new data and apply it to your agent's active knowledge base.

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← Using Plain Text
Knowledge Folder →

On this page

  • Train agent using URLs
  • Input Configuration
  • Scrape URLs
  • Add URLs manually
  • Train the agent