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BUILD AGENT

Basic SettingsModel SettingsAppearanceGuidelinesEscalationChat Integration

Agent Training

Using DocumentsUsing Google DriveUsing Plain TextUsing URLs

Manage Knowledge

Knowledge FolderManage Sources

integrations

FreshdeskSlackZapierZendeskZoho

Getting Started

IntroductionQuick Start Guide

BUILD AGENT

Basic SettingsModel SettingsAppearanceGuidelinesEscalationChat Integration

Agent Training

Using DocumentsUsing Google DriveUsing Plain TextUsing URLs

Manage Knowledge

Knowledge FolderManage Sources

integrations

FreshdeskSlackZapierZendeskZoho

This tutorial guides you through the process of configuring your AI agent on the 7en.ai platform. Learn how to set up basic settings, model configurations, and widget appearance to create a chatbot tailored to your business needs.

Basic Settings

The Basic Settings section allows you to define the core identity and purpose of your chatbot agent. This is the first step in creating a new agent.

Tips

Best Practices for Basic Settings

Model Settings

The Model Settings section enables you to configure the AI model powering your chatbot. Selecting the appropriate model and tuning its parameters ensures responses align with your use case, whether you need factual, concise, or creative outputs.

Tips

Best Practices for Model Settings

Example Use Cases

Use CaseModelTemperatureMax Tokens
Customer Support BotOpenAI GPT-4 Turbo0.31,000
Creative Marketing AssistantAnthropic Claude0.93,000
Research HelperGoogle Gemini0.65,000
Fast FAQ BotMistral Large0.4800

Widget Appearance

The Appearance Settings section lets you customize the visual look and feel of your chatbot widget to align with your brand identity and enhance user experience.

Tips

Best Practices for Appearance Settings

Example Configurations

FieldDescriptionExample
Primary ColorThe main color used in the chat widget, including the chat header and button background. Set using a HEX color code.#3b82f6 (Blue)
Secondary ColorThe accent/background color used for secondary UI elements inside the chat widget.#ffffff (White)
Font FamilyThe font style applied to all chatbot text for consistency with your brand's typography.Inter, Roboto, Arial
Chat Button PositionDefines where the chat widget button appears on your website. Options: Bottom Right, Bottom Left.Bottom Right
Chat Button TextCustom text displayed on the chat button. Leaving this empty shows only the chat icon.Ask Us
Avatar ImageUpload a custom image/logo to represent the chatbot inside the widget header.Company logo or bot avatar
Disclaimer MessageA short message displayed to users before or during the chat session. Commonly used for legal, compliance, or consent notices.This chat may be monitored for quality purposes.

Next Steps

Now that you’ve configured your agent, explore these resources to enhance its functionality:

  • Add Knowledge Sources →
  • Configure Integrations →
  • Monitor Conversations →
  • Review Analytics →

Ready to transform your business?

Start building intelligent AI agents to engage with customers.

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Model Settings →

On this page

  • Basic Settings
  • Model Settings
  • Widget Appearance
  • Next Steps