The Basic Settings section allows you to define the core identity and purpose of your chatbot agent. This is the first step in creating a new agent.
| Field | Description | Example |
|---|---|---|
| Agent Name | The internal identifier for your agent, used across the platform for tracking and management. Should be unique and descriptive. | Customer Support Bot |
| Display Name | The name shown to end users during conversations. Should be friendly and brand-aligned. | Support Buddy |
| Description | A brief summary of what the agent does. Helps your team understand the agent's purpose at a glance. | Handles customer support inquiries for the billing department |
Start building intelligent AI agents to engage with customers.
