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Getting Started

IntroductionQuick Start Guide

BUILD AGENT

Basic SettingsModel SettingsAppearanceGuidelinesEscalationChat Integration

Agent Training

Using DocumentsUsing Google DriveUsing Plain TextUsing URLs

Manage Knowledge

Knowledge FolderManage Sources

integrations

FreshdeskSlackZapierZendeskZoho

Getting Started

IntroductionQuick Start Guide

BUILD AGENT

Basic SettingsModel SettingsAppearanceGuidelinesEscalationChat Integration

Agent Training

Using DocumentsUsing Google DriveUsing Plain TextUsing URLs

Manage Knowledge

Knowledge FolderManage Sources

integrations

FreshdeskSlackZapierZendeskZoho

Knowledge Folders

The Knowledge page serves as a centralized library for all your AI agents' training data. While you can add sources during the initial build, this dashboard allows you to audit, update, and manage that information efficiently post-deployment.

Your training data is automatically organized to ensure data isolation between different bots.

Automatic Organization: Whenever you create a new agent, the system automatically generates a dedicated "Knowledge Folder" for it (e.g., "Agent 1 Documents").

Folder Navigation: The main view lists all your active agent folders. You can use the search bar to quickly find a specific agent's folder by name.

Access: Simply click on a folder card to open the detailed management view for that specific agent.

Knowledge Folders

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